Heartly Studios
Version 1.0
Last updated: 8 October 2026
At Heartly, we understand the importance of your privacy and the trust you place in us. We consider it our responsibility to protect your personal information and handle it with care.
This Privacy Policy explains what information we may collect when you use our website, why we collect it, how we use it, and how we protect your information. Our goal is to provide you with a clear understanding of how your personal data is handled.
This Privacy Policy applies to the services provided through our website: https://heartly-studios.com/
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
Heartly respects the privacy of all visitors and customers and is committed to ensuring that personal information provided to us is handled confidentially and responsibly.
Use of Collected Data
Use of Our Services
When you place an order, register for a service, or otherwise interact with our website, we may request certain personal information.
This information may be used to:
- Process and fulfill your orders
- Provide customer support
- Communicate with you regarding your order or account
- Improve our services and website
- Provide you with a better shopping experience
Your information may be stored on secure servers operated by Heartly or by trusted third-party service providers that assist us in operating our website and providing our services.
We take reasonable steps to ensure that your personal information is handled securely.
Communications
When you contact us by email or through other communication channels, we may retain the information you provide, including the contents of your communication.
We may request additional information when necessary to properly handle your question, request, or order-related issue.
This information is used solely to respond to your inquiry, provide customer support, and improve our services.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors use our website.
Cookies are small text files that may be stored on your device when you visit our website.
We may use cookies to:
- Understand how visitors use our website
- Improve website functionality and performance
- Analyze website traffic and usage
- Remember certain preferences
- Improve the overall customer experience
Information collected through cookies may be processed by Heartly or by trusted third-party service providers that support our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features or services on our website.
How We Use Your Information
We use personal information only for legitimate purposes related to operating our website, processing orders, providing customer service, improving our services, and communicating with you.
We do not use your personal information for purposes unrelated to this Privacy Policy unless we have obtained your consent or are otherwise permitted or required to do so by applicable law.
Sharing of Personal Information
We do not sell or rent your personal information to third parties.
Your information may be shared with trusted service providers and business partners when necessary to operate our online store and provide services to you. These may include providers involved in payment processing, order fulfillment, shipping, website functionality, analytics, and customer support.
Such information is used only for the purposes necessary to provide the relevant service.
Where appropriate, access to personal information is limited to individuals who need it to perform their responsibilities. Our employees and service providers are expected to maintain the confidentiality and security of personal information.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to our website, services, business practices, or applicable requirements.
We encourage you to review this page periodically to stay informed about how we handle personal information.
Any changes will become effective when the updated Privacy Policy is published on this page.
Your Choices Regarding Personal Information
We aim to provide visitors and customers with appropriate options regarding their personal information.
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.
If you would like to make such a request, please contact us using the details provided below.
Newsletter Subscription
If you subscribe to our newsletter or other marketing communications, you may unsubscribe at any time.
Where applicable, an unsubscribe option will be provided in our marketing emails. You can also contact us directly if you would like assistance with changing your communication preferences.
Updating or Removing Your Information
If you would like to update your personal information, request its deletion, or stop receiving communications from us, please contact our customer service team.
We will review and process your request in accordance with applicable laws and regulations.
Disabling Cookies
Most web browsers are configured to accept cookies by default. You can change your browser settings to reject cookies or notify you when a cookie is being sent.
Please note that disabling cookies may affect the functionality of certain features and services on our website.